1. Information We Collect

We collect several types of information to provide and improve our services to you. This includes:

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• Personal Information: When you enquire about our services or make a purchase, we may collect personal details such as your name, email address, phone number, and address.
• Technical Data: We may collect information about your device and browsing activities on our website, such as IP address, browser type, and usage data.

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2. How We Use Your Information

We use the information we collect for various purposes, including:

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• Providing Services: To deliver the products and services you request, including processing orders, scheduling installations, and responding to enquiries.
• Improving Our Services: To analyze data, improve website functionality, and develop new features and offerings.
• Communications: To send updates, promotional materials, and information relevant to your interactions with us. You may opt out of marketing emails at any time.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

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3. Sharing Your Information

We may share your information in the following situations:

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• Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors, delivery services, and marketing agencies.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

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4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track usage patterns, and deliver personalized content. You can control cookie settings through your browser.

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6. Your Rights

Depending on your location, you may have the right to:

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• Access, update, or delete your personal information
• Object to or restrict our processing of your data
• Withdraw consent at any time where we rely on your consent to process information

To exercise these rights, please contact us at support@OneEnergy.nz

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this page periodically to stay informed of any updates.

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9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

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One Energy NZ
Email: support@OneEnergy.nz

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